Digital Philatelists Privacy Policy

Digital Philatelists values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you access our website, mobile application, and related services.

By using Digital Philatelists, you agree to the collection and use of information in accordance with this Privacy Policy.

1. About Digital Philatelists

Digital Philatelists is a philately management platform developed in Tamil Nadu, India. The platform allows users to digitally manage stamp collections, maintain ownership records, organize favorite stamps, create want lists, buy and sell stamps, manage customer information, and track stamp purchases and sales.

2. Information We Collect
Account Information

When you create an account, we may collect your name, email address, mobile number, username, profile details, and other information required to provide our services.

Stamp Collection Information

We collect information that you voluntarily add to your account, including stamp images, descriptions, collection details, ownership records, purchase records, want lists, favorites, inventory details, and transaction history.

Customer Management Information

When using customer management features, you may store customer names, contact information, sales records, and related business information.

Transaction Information

When buying or selling stamps through the platform, we may collect transaction details, order information, payment references, and related purchase records.

Device and Usage Information

We may automatically collect device information, browser type, IP address, operating system, app version, pages visited, and usage statistics to improve platform performance and security.

3. How We Use Information

We use collected information to:

  • Create and manage user accounts.
  • Store and organize digital stamp collections.
  • Facilitate buying and selling of stamps.
  • Maintain transaction and ownership records.
  • Provide customer management features.
  • Respond to support requests and feedback.
  • Improve platform functionality and user experience.
  • Protect the platform against fraud, abuse, and unauthorized access.
4. Feedback and Suggestions

Users may submit feedback, suggestions, corrections, feature requests, or stamp-related information through the application or through our official website:

https://digitalphilatelists.com/

Feedback submitted may be used to improve our services and platform features.

5. Data Storage and Security

We implement reasonable administrative, technical, and security measures to protect user information and collection data. However, no internet-based service can guarantee absolute security, and users acknowledge the inherent risks of online data transmission.

6. Information Sharing

We do not sell personal information to third parties. Information may be shared only when necessary to:

  • Provide platform services.
  • Process transactions.
  • Comply with legal obligations.
  • Protect the rights, safety, and security of Digital Philatelists and its users.
7. Cookies and Analytics

Our website and application may use cookies, analytics tools, and similar technologies to improve user experience, remember preferences, monitor performance, and analyze platform usage.

8. Third-Party Services

Digital Philatelists may contain links to third-party websites, payment providers, or external services. We are not responsible for the privacy practices or content of third-party services.

9. User Rights

Users may update account information, modify collection records, and request corrections to inaccurate information. Users may also contact us regarding privacy-related concerns.

10. Data Retention

We retain account information, collection records, transaction history, and related data for as long as necessary to provide services, maintain records, comply with legal obligations, and resolve disputes.

11. Children's Privacy

Digital Philatelists is not intended for children under the age required by applicable laws. We do not knowingly collect personal information from children without appropriate authorization.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be published on the website and application. Continued use of the platform after updates constitutes acceptance of the revised policy.

13. Contact Us

If you have any questions, concerns, feedback, or privacy-related requests, please contact us through:

Website: https://digitalphilatelists.com/

14. Jurisdiction

This Privacy Policy is governed by the laws of India. Any disputes relating to privacy matters shall be subject to the jurisdiction of the courts in Tamil Nadu, India.

15. Grievance Officer

In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:

Mr. Calvin
Nagercoil, Kanyakumari District, Tamilnadu - 629 192, India.
Phone: +91 99436 60182
Email: support@digitalphilatelists.com

16. Queries

If you have a query, issue, concern, or complaint in relation to collection or usage of your personal information under this Privacy Policy, please contact us at +91 99436 60182 (or) drop in an email to support@digitalphilatelists.com.

Digital Philatelists

Your trusted platform for managing, preserving, buying, and selling stamp collections digitally.